Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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bschneid
Level 7

Cancel subscription

If I cancel a subscription that just renewed for a year will my money be refunded? Or will I still get to use that channel for the next year?

 

thank you!

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2 REPLIES 2\
renojim
Community Streaming Expert

Re: Cancel subscription

You'll get to use it for the next year.  All subscriptions are prepaid and nonrefundable (much to many people's dismay).

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
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I am not a Roku employee.
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bschneid
Level 7

Re: Cancel subscription

Thank you!

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