Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Slotsmad1970
Level 7

Can't open amazon prime

Hi can anyone help me.I signed up to prime video and installed it on my roku and put in my code everything fine but when I try to open the prime video its says can't open right now try later after two attempts no good so I sign out uninstalled and rebooted my roku box with software update I reloaded amazon prime and same thing again ime gone mad lol .

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RokuDanny-R
Roku Employee
Roku Employee

Re: Can't open amazon prime

@Slotsmad1970 

Thanks for the post.

Can you please provide more information about the issue that you are experiencing? What Roku model device are you using?

With more information we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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