Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Macflizzard
Level 7

Can't add media player to home screen.

When I search for Roku Media Player there is NO "add channel" button. The only options are "Go to channel", "Remove Channel" and "View screenshots". Removing channel changes nothing. Channel is not hidden.

0 Kudos
3 REPLIES 3\
StreamerUser
Level 20

Re: Can't add media player to home screen.

What Roku model #/firmware version do you have?

What happens when you select "go to channel"?

Are you sure it isnt on your Home screen (lower down perhaps?)?

Have you restarted your device?

0 Kudos
Macflizzard
Level 7

Re: Can't add media player to home screen.

Yeah I updated and turn off and back on again, it did nothing. Ended up adding the channel on the website instead of tv. It took a couple hours but it popped up on home screen.

0 Kudos
makaiguy
Community Streaming Expert

Re: Can't add media player to home screen.


@Macflizzard wrote:

Yeah I updated and turn off and back on again, it did nothing. Ended up adding the channel on the website instead of tv. It took a couple hours but it popped up on home screen.


When you add a channel via the Roku website, the channel is added to your account.  It will then be downloaded to each of the Roku devices linked to that same account when each unit does its next automatic update check.  You can force an immediate uodate check via Settings > System > System update > Check now.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking " Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
0 Kudos