Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Amazon Prime

It has happened many times on the Roku that we have issues with Amazon Prime. For example, we can watch hart of Dixie for free on Amazon prime on our phone but through the Roku it says that Hart of Dixie isn’t available. What do we do? I couldn’t even find a support number for Roku.

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Level 14

Re: Amazon Prime


@LCouch wrote:

It has happened many times on the Roku that we have issues with Amazon Prime. For example, we can watch hart of Dixie for free on Amazon prime on our phone but through the Roku it says that Hart of Dixie isn’t available. What do we do? I couldn’t even find a support number for Roku.


HART OF DIXIE has left Netflix after being there for many years and has recently been added to Amazon's IMDb TV ad-supported streaming service. It is free with ads and can be accessed from the Prime Video app or from the IMDb TV app directly.

 

Hart of Dixie TV Series 2011–2015 

TCL Roku-TV 55P605 (4K/HDR/DV) | VIZIO SB36512‑F6 ATMOS Soundbar | Fire TV Stick 4K
TCL Roku-TV 43S425 (4K HDR) | Fire TV Stick 4K
TCL Roku-TV 32S301 (720p) | Fire TV Stick 4K
YABER Y31 1080p LED Projector | Logitech Z506 5.1 Surround Sound | Fire TV Stick 4K
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