Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Adding Amazon prime to my TV

I'm trying g to add Amazon prime. I have an account but I only get as far a as yhe code and can't go any farther please help tia


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Level 21

Re: Adding Amazon prime to my TV

Where are you located? Amazon does not make Prime Video available in all countries. If you are in a supported location, what model Roku do you have? You mention a TV, but is it a Roku TV or do you have a Roku player plugged into your TV?

Roku Stick (3600), Ultra (4640), Ultra (4670), Ultra (4800), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.
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