ALREADY SENT ALL THIS INF9OSEVERAL TIMES ALONG WIT5H LOG AND SCREN SHOTS BYOIUR ENGINERS ARE TOO INCOMPITANT TO CRATE BACK UP0 FILES IF THEY WEREN'T THEY COULD HAVE REVERTED SMART HOME APP BACK TO POINT BEFORE THEY DID CHANGES TO IT AND ROL BACKS DO NOT TAKE 8 + DAYS THEY TAKE ABOUT 1 HR STOP PLAYING YOUR CUSTUMERS FOR STUPID BECAUSE WE ARE NOT BUT YOUR ENIGINERS SURE ARE