Cameras & doorbells

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KySkies1965
Channel Surfer

Saved Video Files Being Named and Stamped Incorrectly

Date & Time Stamp in lower corner of video is correct with smartphone. But the saved video file name shows 4 hours ahead! Combing through 60 video files all named 4 hours ahead makes it very difficult to locate exact file.

You can see from the link below entitled Video File Description a list of video files saved in a folder. The first video file named 11.mp indicates Date: of 8/16/2023  2:12 AM. However the actual video with the correct date/time stamp in the lower right hand corner is correct reading 2023-08-15  22:11:54

Video File Description 

 

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3 REPLIES 3
KySkies1965
Channel Surfer

Re: Saved Video Files Being Named and Stamped Incorrectly

In other words, a 60 second video clip recorded on 08/15/2023  22:11:54 Should Not be saved as 08/16/2023  2:12AM.  The camera is naming the saved video files incorrectly by more then 4 hours. 

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renojim
Community Streaming Expert

Re: Saved Video Files Being Named and Stamped Incorrectly

My guess is that the saved date/time is GMT.  Are you on the East coast of the US?

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KySkies1965
Channel Surfer

Re: Saved Video Files Being Named and Stamped Incorrectly

Yes, I'm on the East Coast using android phone.

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