Cameras & doorbells

[ksand9899]

I installed two Roku Wired Doorbells over the weekend. The Camera app appears on our 4K streaming sticks, and I can view the live camera feed from them, but motion events and doorbell rings do not pop up in a PIP window on our sticks. The software version on the sticks is 11.5. 

I opened a case with support for this issue and they just closed it as resolved without any comments. 

[RokuDanny-R]

@ksand9899

Thanks for the post. I'm sorry to hear about the experience—that's not what we aim for.

I have passed along your information to our Support team. They will follow up and assist you.

Thanks,
Danny