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Cassie Jeffries please help me

An inch away from the router and it still doesn't want to connect?

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Community Moderator
Community Moderator

Re: Cassie Jeffries please help me

Hi @aristocleshane,

Welcome, and thanks for posting here in the Roku Community!

We're glad to help you with your problem connecting your Roku device or Roku Smart Home device to the router, but we'd like to know more about the issue that you are experiencing to assist you further. What Roku device or Roku Smart Home device are you using right now? (e.g., Roku Express, Roku Streambar, Roku TV (specify TV), Indoor Camera SE, Outdoor Camera SE) Have you tried restarting your modem and router? What troubleshooting steps have you taken so far?

We'll be waiting for your response.

Kind regards,


Eunice L.
Roku Community Moderator
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