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swhitlock101
Level 7

please help cancell still being charged.

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Can you see my account there is a charge on Hallmark I thought I stop it and still getting charged I don't know how on my end Please help, Thank you.

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RokuDanny-R
Roku Employee
Roku Employee

Re: please help cancell still being charged.

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@swhitlock101 

Thanks for the post.

We would recommend logging into your Roku account online at my.roku.com and clicking Managing your subscriptions

For more information about managing or canceling your subscriptions, visit our Support page here: How do I manage or cancel a Roku-billed subscription?


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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RokuDanny-R
Roku Employee
Roku Employee

Re: please help cancell still being charged.

Jump to solution

@swhitlock101 

Thanks for the post.

We would recommend logging into your Roku account online at my.roku.com and clicking Managing your subscriptions

For more information about managing or canceling your subscriptions, visit our Support page here: How do I manage or cancel a Roku-billed subscription?


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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