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Level 7

charging me for both CBS and roku said I'm getting charged $20

For some reason CBS app plus the roku app is charging me for

both CBS said I'm getting charged $20 I've already paid for the app but for some reason when I go to sign in even though I've already paid for through roku it will let me sign in anybody know what

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Roku Employee
Roku Employee

Re: charging me for both CBS and roku said I'm getting charged $20

@Kitty1 

Thanks for the post.

We would recommend logging into your Roku account online at my.roku.com and clicking Manage your subscriptions to see if you are currently subscribed to CBS through Roku Pay.

If you have also have a subscription through CBS directly, you would then need to cancel one of your subscriptions. You will need to contact CBS support for assistance with managing your subscription.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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