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Level 7

Verizon/Disney + Hulu credit

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I signed up for Disney + and now I should be getting a credit for Hulu, will I get that credit if I purchased Hulu through Roku?

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Roku Employee
Roku Employee

Re: Verizon/Disney + Hulu credit

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@Huluquestion 

Thanks for the inquiry.

For account and billing related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able further assist you.


Thanks,
Danny

Danny R.
Roku Forum Moderator

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Roku Employee
Roku Employee

Re: Verizon/Disney + Hulu credit

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@Huluquestion 

Thanks for the inquiry.

For account and billing related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able further assist you.


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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Level 7

Re: Verizon/Disney + Hulu credit

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Same problem!  Roku says go to Hulu. Hulu says go to Roku. No option in either for “Verizon” as payment. 

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Roku Employee
Roku Employee

Re: Verizon/Disney + Hulu credit

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@Lmp 

Thanks for the inquiry.

For bundle related promos, you will need to contact the channel provider directly. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach Hulu support here: https://help.hulu.com/s/?language=en_US

Thanks,
Danny

Danny R.
Roku Forum Moderator
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