In attempting to cancel the free week-long trial offered by fubo, nothing is showing up on either their site or my roku account to allow me to do this. I've seen the guidance posted by roku moderators about navigating the site and how to click through, but the issue is that nothing is showing up to cancel. What can I do here before being charged? This is feeling a lot like a subscription scam at this point.
Thanks for inquiry.
Have you have made sure you are logging into your correct Roku account (if you have multiple devices)?
If you are still having issues trying to cancel your FuboTV trial, please send me a PM with your Roku account email address, and include the serial number of the Roku device from Settings>System>About. I'll be able to assist you further from there.
Thanks,
Danny
Thanks for the inquiry. I'm sorry to hear about the experience—that's not what we aim for.
For account, billing or order related issues, please contact our support team directly here: https://support.roku.com/contactus. They will be able further assist you.
Thanks,
Danny
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Please help
Can't get to cancel Fubo tv