Accounts, Billing, & Orders

[userinusa]

HI THERE

I HAVE A TCL 55 INCH Roku TV WHICH I BOUGHT LAST YEAR. I LIVE IN THE US. IN A COUPLE OF MONTHS I AM RELOCATING TO LONDON UK. I INTEND TO TAKE THE TV WITH ME TO UK. CAN YOU PLEASE TELL ME IF MY TV AND ROKU ACCOUNT WORK IN UK? DOES ANYONE HAVE EXPERIENCE IN THIS REGARD. IS THERE ANYTHING IN THIS REGARD THAT I SHOULD BE CONSIDERING? THANKS FOR YOUR HELP

[RokuDanny-R]

@userinusa 

Thanks for the inquiry.

Please be aware that channel availability/access on Roku devices will vary from region to region. A Roku device will work in any location, however, channels may not be available on your device in that location, based on each channel provider's discretion. For more information, you'd want to contact any specific channel/service provider to inquire further about whether they offer their channel/service on the Roku platform in your region. 

Once you do move from the US to the UK, we would recommend creating a new Roku account in your region. For more information about how to create a new account, visit our Support page here: How do I create a Roku® account? Once your new account is set up, try to perform a factory reset on your device and link it to your new account. For more information about how to perform a factory reset, visit our Support page here: How do I factory reset my Roku® streaming device?

Thanks,
Danny