Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
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Level 7

No search facility or access to options

Hi

I have set up a Roku Premiere 3 times with resets but fail to get the SEARCH option under Streaming Channels

I have found BBC iplayer but cannot find ITV Hub

 

Any suggestions?

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Level 16

Re: No search facility or access to options

One solution is to set up an account on the web with Roku Channel store pair it to your device.

Thats usually how I add and find channels. ITV is HERE. 

As far as your Premiere remove any memory you may have added unplug it and count to 30 before you reconnect it. version 9.2.0 is current.

If you Search off the Home Search for ITV Im sure the channel will show.

Roku Ultra ---Ethernet rules---

From now on if people dont upvote me and do as I say I will consider holding my breath and selling my Roku's.
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Level 19

Re: No search facility or access to options

@Missels Thanks for the note. Where are you located? If you are trying to use a Roku device in an unsupported location where we don't currently sell devices, you wouldn't see a 'Search' option appearing in the Roku Home screen menu. Some features and functionality are only supported in regions where we currently sell and market Roku devices. 

 

Thanks,

Tanner

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