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Anonymous
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How can I get different channels installed on separate Roku devices?

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not sure if this has been chatted about before or not, really don't care nor have the ability to wade thru 1000s of posts.   I have two different roku devices a stick and a express+. One is upstairs and one is downstairs. Both are for different people. For example "On Demand Korea" is on the upstairs, but I don't want it on the downstairs device.  Amazon Prime is on the downstairs, but I don't want it on the upstairs. If one is removed, then it is removed from both.  Can't find the answer on how not to have each roku device to copy each other for channels.  Thank you. 

found the answer but this was answered before I could get here to delete this. Sorry about that and thank you TannerD for the quick response.

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Community Manager
Community Manager

Re: How can I get different channels installed on separate Roku devices?

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@Anonymous  Thanks for reaching out! All channels are synced across any Roku device that is linked to your Roku account. If you wish to have different channel lineup on a separate Roku device, you'll need to factory reset the device in question to remove it from your current account, and link it to a separate Roku account.

You can see the steps for how to perform a factory reset on your device here: https://support.roku.com/article/208757008-how-do-i-factory-reset-my-roku-streaming-device-

See more information on how to create a new Roku account here: https://support.roku.com/article/115015595647-how-do-i-create-a-roku-account-

To link your device to a new Roku account, you can follow the steps listed here: https://support.roku.com/article/235180868-how-do-i-activate-or-link-my-roku-streaming-device-

Hope that helps clarify! 

 

Thanks,

Tanner

Tanner D.
Roku Community Manager

View solution in original post

1 Reply
Highlighted
Community Manager
Community Manager

Re: How can I get different channels installed on separate Roku devices?

Jump to solution

@Anonymous  Thanks for reaching out! All channels are synced across any Roku device that is linked to your Roku account. If you wish to have different channel lineup on a separate Roku device, you'll need to factory reset the device in question to remove it from your current account, and link it to a separate Roku account.

You can see the steps for how to perform a factory reset on your device here: https://support.roku.com/article/208757008-how-do-i-factory-reset-my-roku-streaming-device-

See more information on how to create a new Roku account here: https://support.roku.com/article/115015595647-how-do-i-create-a-roku-account-

To link your device to a new Roku account, you can follow the steps listed here: https://support.roku.com/article/235180868-how-do-i-activate-or-link-my-roku-streaming-device-

Hope that helps clarify! 

 

Thanks,

Tanner

Tanner D.
Roku Community Manager

View solution in original post