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jks061957
Level 7

Deleting an account to create new roku account?

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My daughter gave her roku tv I would like to delete her account so that I can obtain a link code and create my account... any suggestions...

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atc98092
Community Streaming Expert

Re: Deleting an account to create new roku account?

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The only way to link a Roku device to a new account is doing a factory reset. You can either hold in the recessed reset button somewhere on the back of the set for a minimum of 30 seconds, or from within the OS in the Settings/System menu. You might need to search a bit to find it, but it's there. 

Dan

Roku Community Streaming Expert

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atc98092
Community Streaming Expert

Re: Deleting an account to create new roku account?

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The only way to link a Roku device to a new account is doing a factory reset. You can either hold in the recessed reset button somewhere on the back of the set for a minimum of 30 seconds, or from within the OS in the Settings/System menu. You might need to search a bit to find it, but it's there. 

Dan

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.

View solution in original post

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HDMIGuy
Level 10

Re: Deleting an account to create new roku account?

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Go to settings:  system settings:  advanced system settings:  factory reset

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