Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
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Level 7

Deleting an account to create new roku account?

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My daughter gave her roku tv I would like to delete her account so that I can obtain a link code and create my account... any suggestions...

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Level 21

Re: Deleting an account to create new roku account?

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The only way to link a Roku device to a new account is doing a factory reset. You can either hold in the recessed reset button somewhere on the back of the set for a minimum of 30 seconds, or from within the OS in the Settings/System menu. You might need to search a bit to find it, but it's there. 

Dan
Roku Stick (3600), Ultra (4640), Ultra (4670), Ultra (4800), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.

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Level 21

Re: Deleting an account to create new roku account?

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The only way to link a Roku device to a new account is doing a factory reset. You can either hold in the recessed reset button somewhere on the back of the set for a minimum of 30 seconds, or from within the OS in the Settings/System menu. You might need to search a bit to find it, but it's there. 

Dan
Roku Stick (3600), Ultra (4640), Ultra (4670), Ultra (4800), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.

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Level 10

Re: Deleting an account to create new roku account?

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Go to settings:  system settings:  advanced system settings:  factory reset

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