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Desiree12
Level 7

Canceling roku tv, still getting charged?

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I canceled my roche so I won’t have to pay $9.00 out my account but they still are doing it I want my money back

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RokuDanny-R
Roku Employee
Roku Employee

Re: Canceling roku tv

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@Desiree12 

Thanks for the inquiry.

We would recommend logging into your Roku account online at my.roku.com and clicking Manage Your Subscriptions to see a list of current Roku subscriptions that you have.

For more information about how to cancel or manage your Roku subscriptions, visit our Support page here: How do I manage or cancel a Roku® Pay subscription?


Thanks,
Danny

Danny R.
Roku Forum Moderator

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RokuDanny-R
Roku Employee
Roku Employee

Re: Canceling roku tv

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@Desiree12 

Thanks for the inquiry.

We would recommend logging into your Roku account online at my.roku.com and clicking Manage Your Subscriptions to see a list of current Roku subscriptions that you have.

For more information about how to cancel or manage your Roku subscriptions, visit our Support page here: How do I manage or cancel a Roku® Pay subscription?


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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