I did the free 7 day trial for a channel. I canceled on the 7th Day and I was still charged $60. I contacted Roku to see if I could get refunded and they basically told me too bad. They did not even offer a partial refund.
Thanks for the post. I'm sorry to hear about the experience—that's not what we aim for.We would recommend reaching out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able further assist you.Thanks,Danny
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I now have Roku Prime and do not need a separate purchase for Hallmark. I am new to Roku (about 2 weeks) and can not handle the stress of this pressure (I am 77 years old)!