Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
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Level 7

600000 Coins debit from Playtium

Six debits of 69.99 have been charged to my checking account. I have no previous history regarding whatever this is. These all occurred on July 14th. They don’t appear in my account history I have no idea what these charges are. I want my $419.94 returned to my checking account and my membership cancelled. I can’t afford for this to ever happen again! The situation is not an acceptable reason to not have any staff answering calls. Especially when something like this happens. I want my money back in my account where it belongs ASAP!!

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Level 15

Re: 600000 Coins debit from Playtium

What is Playtium? Is it a Roku channel? I didn't see anything like that in the Roku store.

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Level 15

Re: 600000 Coins debit from Playtium

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