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Pin1234
Level 7
‎02-12-2023 10:08 AM

What to do if I forgot my Roku PIN code (pin number)

This feature is not working

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2 REPLIES 2
RokuLianna
Community Moderator
Community Moderator
‎02-12-2023 10:47 AM

Re: What to do if I forgot my Roku PIN code (pin number)

Hi @Pin1234

Welcome to the Roku Community!

Could you tell us more about the issue you have about the concern you're running into? We'd like to know more about how we can help! How long has the issue existed? In addition, can you please specify the exact steps you are taking to reproduce this issue so we can assist you further?

With detailed information, we will be better able to assist you.


Warm Regards,
Lianna

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HDMIGuy
Level 15
‎02-12-2023 01:47 PM

Re: What to do if I forgot my Roku PIN code (pin number)

@Pin1234 The feature to change you PIN is not working on some phones at the present time.  If you need to change your PIN find a computer at a library or friend if you do not have access, then login to your Roku account and update your PIN.

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