Help

Account, payments & subscriptions

Get the help you need with the My Roku Account log in, Roku billing, subscription questions, and more. Join the community discussion for more assistance.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
pjimhiffjr
Newbie
‎10-11-2024 05:10 PM

To ROKU subscriptions easy to sign up a pain to stop

Roku you make it so east to sign up for a new account my 3 year old grandson once subscribed to one and I had no idea. Now my elderly father is living here trying to lean what he likes to watch and again its EASY to sign up on the TV!!!!! So Make it JUST AS EASY to CANCEL!!!!!!!!!!!

It's almost like you intentionally (sarcasm here) set it up to get your customers STUCK paying for a channel no one is watching by making it extremely difficult to turn off the subscription.

Quit being corporate pigs and earn your money fairly!

 

 

0 Kudos
Reply
2 REPLIES 2
renojim
Community Streaming Expert
‎10-11-2024 06:53 PM

Re: To ROKU subscriptions easy to sign up a pain to stop

Set a PIN on your account at https://my.roku.com so that purchases can't be made without it.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
Reply
Sta999
Channel Surfer
‎10-28-2024 11:27 AM

Re: To ROKU subscriptions easy to sign up a pain to stop

Setting pin only works for ordering on-demand items .... not "subscribing" to something.

Ask me how I know .... <<sigh>>

0 Kudos
Reply
Need Assistance?
Manage your subscriptions by logging into your Roku Account.