Account, payments & subscriptions

[DeaLynn]

I am being charged for Friendly TV a yearly subscription and Monthly. I am also being charged a CBS charge monthly which is not on the subscription list. and there is no one you can get a refund from. Roku is getting as Bad at charging as Amazon is with its Prime

[RokuBernie-D · Accepted solution]

Thank you for posting here in the Roku Community!

We appreciate you getting in touch with us about your Roku billing questions about being charged for Friendly TV, a yearly subscription, and Monthly. For more help, please contact our Accounts and Billing team. They are the department most qualified to address your inquiry. 

1. Visit Roku Support.
2. Choose Accounts, Payments, and Subscriptions.
3. Select your options from "What's happening with your account?".
4. If you want to be redirected to the contact details, or if you have another email address that might be associated with a different Roku account, choose A Different Account Issue.

Kindly inform us if there is anything more we can do to assist.

Kind regards,
Bernie