Roku Community

Torvar · ‎03-24-2023

I have e-mail and a phone message telling me I new to renew my Roku services but all I can find are the streaming services like Netflix, Hulu, Disney etc. I don't need any help with those.

Where is the Roku renew??

RokuKarla · ‎03-24-2023

Hello @Torvar

Thanks for getting in touch with us here at Roku.

For further assistance with account and billing-related issues, please reach out to our Support team directly here: https://support.roku.com/contactus. Then select 'Account, Payments & Subscription' option on the page. They are most suited to help you in this situation.

Regards,
Karla

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RokuKarla · ‎03-24-2023

Hello @Torvar

Thanks for getting in touch with us here at Roku.

For further assistance with account and billing-related issues, please reach out to our Support team directly here: https://support.roku.com/contactus. Then select 'Account, Payments & Subscription' option on the page. They are most suited to help you in this situation.

Regards,
Karla

renojim · ‎03-24-2023

@Torvar, that is almost certainly a scam. I've never heard of Roku calling anyone.

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andyross · ‎03-25-2023

Roku does not charge for service. In particular, they NEVER call you. You would get email at best. I would bet 10000000000000000:1 that it is just scam callers.

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