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LTurn1
Newbie
‎08-10-2023 03:44 PM

Canceled a subscription which expires Sept 23, 2023. Cannot get the channel any longer. Why?

I canceled my subscription for Peacock and BET+. I got a confirmation email stating that I can continue watching until Sept 1 and Sept 23rd respectively. Roku will not allow me to login to either without purchasing. It will not give me a prompt to login. 

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renojim
Community Streaming Expert
‎08-10-2023 06:58 PM

Re: Canceled a subscription which expires Sept 23, 2023. Cannot get the channel any longer. Why?

Are you trying to access them through The Roku Channel or through their stand-alone channels/apps?  Try both ways.

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