Forum Discussion

emmed's avatar
emmed
Binge Watcher
4 months ago
Solved

YouTube Keep Watching. can it be turned off?

Have a new Roku 40-Inch 1080p Full HD Smart Roku TV with Roku TV. When I put on band albums on YouTube, after a while I get this message "Video paused. Keep watching?" Or "Still watching? Video will ...
  • RokuTakashi's avatar
    RokuTakashi
    4 months ago

    Hi, emmed 

    Thanks for reaching out.

    The "Video paused. Continue watching?" prompt on the YouTube app is a feature that pauses video playback after a period of inactivity. It prompts the user to confirm if they want to resume watching.

    This is a feature managed directly on the YouTube app. To learn more about this, you can reach out to YouTube's support and inquire further for assistance here: YouTube | Help

    Hope this helps.

    Thanks,
    Roku Community Team

RokuTakashi's avatar
RokuTakashi
Community Moderator
4 months ago

Hi, emmed 

Thanks for reaching out.

The "Video paused. Continue watching?" prompt on the YouTube app is a feature that pauses video playback after a period of inactivity. It prompts the user to confirm if they want to resume watching.

This is a feature managed directly on the YouTube app. To learn more about this, you can reach out to YouTube's support and inquire further for assistance here: YouTube | Help

Hope this helps.

Thanks,
Roku Community Team

  • emmed's avatar
    emmed
    Binge Watcher
    4 months ago

    Thanks. Guess I'll give that a try but as I mentioned, I've never had the issue in my laptop or phone.

  • emmed's avatar
    emmed
    Binge Watcher
    4 months ago

    Well, it's happened again - only this time it was while I was watching the PBS app that's installed on the Roku home screen.

    Prior to buying this Roku TV, I used Roku with the Roku plug in devices - one for at least 3 years. Not once did I get a message saying PBS would be paused unless I confirmed I was still watching it.

    Why would any app or Roku think JUDGING how long a person watches TV is any concern of theirs? If I want my TV on 24/7 why does Roku or any app have control of my TV?

    How do I turn this off. And btw, it doesn't happen to my Visio TV in my LR.

    • AvsGunnar's avatar
      AvsGunnar
      Community Streaming Expert
      3 months ago

      emmed 

      Some channels/apps have their own streaming limitations/checks to see if user is still watching, but Roku does have a Bandwidth Saver setting that will issue this prompt as well. (normally 4hrs w/o any user interaction).

      Try disabling the Bandwidth Saver and see if it helps with your issue. (Settings/Network/Bandwidth Saver)

      ----

      If you are having disruptions shorter than 4hrs, then see if the Power Savings Feature on the Roku device or RokuTV may be a contributor. (Settings/System/Power/Auto-Power Savings/20-min inactivity).

      • emmed's avatar
        emmed
        Binge Watcher
        7 days ago

        Thank you. I've tried everything that's been suggested but it still happens on YouTube - not any other Roku channel.

        The cutoff time varies but it's generally around 2-3 hours - when I have music channels on - I'm not watching videos, just have the music playing & suddenly it'll just pause & ask me if I want to continue watching. 

        I haven't found anyone at YouTube willing to answer my question about it - I find it annoying. It's my responsibility to monitor my "online" time & even if YouTube pauses the video, my Internet is still active so there no cost benefit to their annoying "big brother" monitoring. 

        I changed the Roku settings as advised but I still don't know if it's a Roku or YouTube on Roku problem. It doesn't happen on my cell phone.