Forum Discussion
Hey, Nick42!
Just an update: Our team hasn’t been able to reproduce the issue on our end, and it’s looking like it might be specific to your device.
If you can share any additional details to help us investigate further, that would be helpful.
We hope to hear from you soon!
Roku Community Team
As I've mentioned previously, I've never made any attempts to hack, modify, or jailbreak my phone. I have financial apps and an app for my work that also do checks that the phone hasn't done a jailbreak, and those apps all still work fine. It's only the Roku app saying it and giving an error.
It seems to me the bug is somehow related to that 30 second delay I get when opening the app but the error provides no further details and I don't know what it's looking for. Is there any other information I can provide you? Are there any settings on my phone that I can check that might be making the app falsely think it's jailbroken? Please let me know if there's anything else I can do to assist with this. Thanks!