Forum Discussion

Nick42's avatar
Nick42
Streaming Star
8 months ago

"Your device doesn't meet our security requirements" error on iOS

I haven't been able to log into the mobile app for about a year now similar to many of the other posts here. I've always just gotten a "something went wrong" error but today it gave me something new:...
mobile app
Spinnnz's avatar
Spinnnz
Newbie
5 months ago

I have the exact same issue, iPad iOS up-to-date,  reinstalled app, not jailbroken, reinstalled app, getting same error, has there been any progress on this front?

RokuEmmanuel-D's avatar
RokuEmmanuel-D
Community Moderator
5 months ago

Hey there, Nick42​!

We understand that you're experiencing it too. Please note that this is still under investigation, and the team is gathering more info. 

Could you please provide some details here?

  • Roku App version
  • iOS version
  • iPad model

We'll wait for your response!

Roku Community Team