Forum Discussion

Nick42's avatar
Nick42
Streaming Star
8 months ago

"Your device doesn't meet our security requirements" error on iOS

I haven't been able to log into the mobile app for about a year now similar to many of the other posts here. I've always just gotten a "something went wrong" error but today it gave me something new:...
mobile app
Nick42's avatar
Nick42
Streaming Star
6 months ago

Checking in again to see if there's an update yet. Any news from the team?

  • RokuEmmanuel-D's avatar
    RokuEmmanuel-D
    Community Moderator
    6 months ago

    Hey, Nick42.

    Just wanted to let you know that we've sent a follow-up to the team about this. We're still waiting to hear back from them, but a fix is on the way. We'll keep you posted!

    Stay tuned!

    Roku Community Team