It's been several weeks is there any update?
Thanks for the follow-up, Nick42!
We understand that you want to get this resolved quickly. Please note that this is still under investigation. We'll let you know if there is any progress on this issue.
Thanks for your patience and understanding as we work towards a resolution.
Please stay tuned!
Best,
The Roku Community Team
It's been another week, a month total for this specific error, without any requests of further information I can provide or new suggestions on resolving the issue. Is anyone actually addressing this or will I just be told to continue waiting forever?
Thanks for keeping us posted, Nick42!
We understand your ongoing issues with the app and how important it is for you to have this resolved quickly.
We can assure you that the team is working to resolve this issue as soon as possible. We'll update this thread on any info we can get from them. Please stay tuned.
Please let us know if you need help with anything!
Roku Community Team
It's been another week, 5 in total, that they've been working on this with no updates. Have they made any progress? Is there any more information I can provide to speed this up? Is there any way you can post what exactly the app is looking at to determine whether or not an iphone has been modified or what your list of untrusted software is so that I can attempt to resolve this on my own?
