Same here (Chicago), started last night around 8 pm. We were watching a program we recorded on Xfinity. It started glitching, freezing, skipping. We exited the Xfinity app and when trying to log back in, it opens to the home page and then crashes. This was out Westinghouse Roku TV. The Roku 3, same issue, Roku stick, same and this morning I tried the TCL Roku Smart TV down in my office - same issue. We have reset, rebooted, unistalled, re-installed, disconnected, unplugged, drained electricity, restarted and every other attempt to fix on our end. It's not the comsumer. Xfinity says it's Roku, Roku says it's Xfinity, meanwhile, nationwide, more and more consumers are flooding these communities with this issue. One or both of these giants need to fix this, issue a statement or at the least, acknowledge the consumer's issue!!
Is anyone working on this? Roku? Xfinity?
Yes a statement, ETA of a fix and reimbursement of money spent for time when app is unusable.
I use Xfinity boxes but control two TVs with the Xfinity remotes. Neither work now and so far no codes work manually either
Greetings, Community users!
We're sorry for the inconvenience, and we appreciate your flagging us about this. We'll need your help by providing us with the details below.
We'll be anticipating it.
Thanks,
Rey
After 45 minutes of going through customer service I was told by Comcast that Xfinity stream is being updated. An hour after I hung up it still doesn’t work. Does anybody else have this issue?
