Forum Discussion

countrylizzard's avatar
countrylizzard
Streaming Star
2 years ago

x1 CABLE BOX wont register with my new roku tv. It takes many tries

I just got a new roku tv cuz my other one died and so now my issue is everytime I turn off my tv to go to bed when i wake up the next day it says cable (which is what I have with x1 box hooked to HDM...
bugdoc's avatar
bugdoc
Reel Rookie
2 years ago

I'm having the identical problem with my new 40 inch Roku select.  My 24 inch Roku does not have this problem.

Since I've seen nobody post a fix, is this a warranty issue?  The TV is only 60 days old.

bugdoc's avatar
bugdoc
Reel Rookie
2 years ago

During FIVE HOURS of on site xfinity tech visits, they've tried three cable boxes and accessed every possible TV setting and input.  The tv is obviously defective.  Only unplugging and replunging the HDMI cable brings back the picture.  

ROKU telephone support was also of no help.