Forum Discussion

Aribluer's avatar
Aribluer
Newbie
2 years ago

Wifi issues with 55 inch smart tcl tv bought around 5 years ago.

No one here is asking how to improve wifi connection while having the obstacle of not having physical access to network isp router. I looked at dongle routers but those only work with laptops. Is the...
tv & player wifi
lujantroy73's avatar
lujantroy73
Newbie
2 years ago

I have a Roku sound bar it’s connected but the tv won’t connect 

RokuJechealR's avatar
RokuJechealR
Retired Moderator
2 years ago

Hi lujantroy73,

Thanks for the first post to the Roku Community!

We are interested in learning more about the problem you are experiencing. May we know your TV brand and whether it is running Roku OS? Are you encountering any error messages or error codes? Can you please provide a step-by-step description of the issue you are experiencing? In addition, what troubleshooting steps have you taken so far to resolve the problem?

We will be better equipped to provide further assistance by providing additional details.

All the best,
Chel

  • lujantroy73's avatar
    lujantroy73
    Newbie
    2 years ago

    It’s a 55 inch Sony 

  • lujantroy73's avatar
    lujantroy73
    Newbie
    2 years ago

    I unplugged and then plugged it back in