Why won't my Roku TV screen turn on?

BigAl007 

Thanks for the post.

Some customers reported that after they unplugged their TV for 5-10 minutes, they were able to resolve their issue. Have you tried that to see if it solves what you are seeing?

Please keep us posted what you find out.

Thanks,
Danny

Tripstor 

Thanks for the post.

Some customers reported that after they unplugged their TV for 5-10 minutes, they were able to resolve their issue. Have you tried that to see if it solves what you are seeing?

Please keep us posted what you find out.

Thanks,
Danny

Hey Mark,
My 58" Sharp/Roku television went completely dead while I was watching it, never to work again, literally ONE MONTH AFTER THE ONE YEAR WARRANTY. Still unbeknownst to me as to why, when I looked at my receipt to check the exact day I bought the TV, I saw the $40 charge for an extended 3 Year Warranty. Obviously, I was both upset when I saw the date and happily surprised when I saw the warranty. I must say that dealing with SquareTrade (a company within Allstate Insurance who handles such claims) was a very seamless and easy claims process, and I received the check for the cost of the dead television 3 days later. That all being said, I still feel the sting of the entire circumstance.

I had contacted Sharp (good luck trying to find a way to connect with anyone at Roku), and was told that since the 1 year warranty had expired, I was out of luck. I have posted this before, but it needs repeating because this type of treatment is wrong on every level. Gone are the days when Sharp and other like companies took pride in the products they put in front of customers. In 1979 Sharp set up the Sharp Manufacturing Company of America to create a manufacturing base in the U.S. However, as of January 2019, all Sharp brand TVs sold in the United States are made by Chinese manufacturing company Hisense (thus your reference to that company). Why would such a foreign company have any pride in the product they put in front of those of us in the U.S.? I think by now, we all know the answer to that question.

johnvan 

Thanks for the post.

Some customers reported that after they unplugged their TV for 5-10 minutes, they were able to resolve their issue. Have you tried that to see if it solves what you are seeing?

If the issue is still not resolved, please contact your TV's manufacturer directly to report this issue and request additional support. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS. 

For a list of Roku TV manufacturers contact information, visit our Community post here: Contacting Support for Your Roku TV

Please keep us posted what you find out.

Thanks,
Danny

Steve101 

Thanks for the post.

Some customers reported that after they unplugged their TV for 5-10 minutes, they were able to resolve their issue. Have you tried that to see if it solves what you are seeing?

If the issue is still not resolved, please contact your TV's manufacturer directly to report this issue and request additional support. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS. 

You can contact Sharp here: http://www.sharpusa.com/CustomerSupport/ContactUs.aspx or at 1-888-935-8880.

Please keep us posted what you find out.

Thanks,
Danny

jusxwats 

Thanks for the post.

If your TV will not turn on, this may be a hardware issue. Have you tried contacting your Roku TV manufacturer support yet to inquire further? I'd suggest starting there to see what options or suggestions they can provide. Each Roku TV manufacturer provides direct support for their products running the Roku OS. 

For a list of Roku TV manufacturers contact information, visit our Community post here: Contacting Support for Your Roku TV

Thanks,
Danny

I had the same problem with my "Roku/Sharp" TV (unfortunately, Roku is making the "guts" of a good deal of the televisions on the market these days), and it's hard to get a good idea what is wrong with them if you aren't someone who is in the field of fixing them, so here is a way to know if it's the power board or if it's the main board so here is one way: Look at the lower left corner of the television as you are looking at it. This is where the "remote receiver eye" is. When you go to turn it on, if the little red diode glows red, then dims down a bit and then back to normal (and it likely recycles ever 30 seconds or so), chances are it is not the power board but instead the main board. If the red diode goes completely unchanged or is not there at all, chances are it is the power board.

The good thing is that most of the televisions come with a 1 Year Warranty. However, that being said, I will NEVER purchase another television, computer, tablet, or anything else that has a computer components, and not purchase an additional $30 "Extended Warranty". When my big screen smart TV stopped working literally less than a month after the 1 Year Warranty expired, my wife reminded me that I had purchased the extended warranty. After less than 10 minutes on the phone, the issuer of the warranty agreed that it was a faulty main board and refunded me all but $30 of the $500 television. 

I sent them a short message when I got the sad news. It wasn't nice and I included a picture.

Listen I bought a power supply board from ebay for 32 bucks and it's working again. They didn't even offer advice to repair. Just type in the model number on ebay search and somebody somewhere is selling a p/s board. Good Luck

Same, we have a Hisense ROKU which is only 2 years old and now it’s just done 😑

Today, I have the exact problem with my Sharp Roku TV.  Did you find a solution?

Same here and I've tried everyting serval times.  reset, disconnect wifi. disconnect power and nothing works.

I have did the same thing to mine is not working still can anybody help me

Same thing here red light dims blinks twice and then repeats.  Change 3 boards didnt fix it