Forum Discussion

Peaches080808's avatar
2 years ago

What do I do when I plug my roku in it starts to flash a purple light and then shut off immediately

help

1 Reply

  • RokuArjiemar's avatar
    RokuArjiemar
    Retired Moderator

    Hi! Peaches080808,

    A warm welcome from the Roku Community. Let's get started!

    • What device are you using right now?
    • Is this the first time you set up/activated this Roku TV/device?
    • What troubleshooting steps have you taken so far to resolve the issue?

    The purple light on a Roku device indicates that the device is in the process of updating its software or that it is booting up.

    If the purple light is on for an extended period (more than 15 minutes), try unplugging the Roku device from its power source and plugging it back in.

    Thanks,

    Arjiemar