Forum Discussion
Hi scott22,
Thanks for the inquiry!
In this case, please contact the TV manufacturer's support team directly regarding this and what they could suggest about it.
This is most likely a firmware issue going on.
Let us know if there's anything that our team can look into further.
Regards,
Rey
it's not a firmware issue. My tv hasnt had any updates. It's the screen or something else
- RokuEuniceL3 years agoRetired Moderator
Hi scott22,
Thanks for posting to the Roku Community!
We understand you are having issues with the display of your TV screen. We suggest contacting the Hisense customer support team to report the issue and get help. In this case, there's likely an issue with that specific TV that needs to be addressed with an update from them.
Please let us know if there is anything else we can do to help you.
All the best,
Eunice