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ToraTora's avatar
ToraTora
Reel Rookie
5 years ago

Video all dark and distorted

Hi!

I have the Roku tv C122X

Software version 9.3.0 build 4294-93

On oct 19th everything was fine and played with no issue. Until I went to use my tv on Oct 20th.

The tv itself, color and audio wise, are fine. Until I go to play a video. Then it gets all dark and distorted.

I have tried it in multiple apps and have gotten the same results.

I have restarted and checked for updates and still have the issue.

 

 

 

8 Replies

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  • I just bought a Phillips roku TV today, I too am having this problem..any resolution?

     

     

     

    • ToraTora's avatar
      ToraTora
      Reel Rookie

      What I did was, go to settings and reset the TV and it fixed it for me.

      • gldnmis's avatar
        gldnmis
        Newbie

        Unplugging and going through Settings did not work for me.  I also have Apple TV and that one works fine.  Therefore I know that it's the Roku that is not working.  I have a Samsung 55" TV.

         

  • Same thing happened to me , last night it was working fine and today it was all distorted when I tried to watch my show in HBO max . I attempted other applications like Netflix Hulu YouTube and the image was still distorted , which lead me to this forum for any ideas but none seemed to help so I decided to unplug the tv from the outlet for about 10 seconds and reconnected the tv to the power outlet and voila it worked. Hopefully this is a permanent fix keeping my 🤞 

    • gldnmis's avatar
      gldnmis
      Newbie

      This did not work for me.  I also went to settings and restarted thru the menu and all is still distorted.

      Ris Golden