Forum Discussion
We too have this issue with all three of our television sets. I believe we might need to go with a different company receiver like the Amazon fire stick or Chrome cast because it doesn't seem fruitful to replace all three wires at $60. And with the part on back order it's not even possible.
This is most certainly a defect with this Roku device and as I pay for the Roku service itself I'm very disappointed
- aj81674 years agoReel Rookie
I also have this problem. End of long range wireless receiver cable failed from hanging due to gravity.
Roku streaming stick 45 SN: S08Y418XD2M6.
I would appreciate if you could send me a replacement cable.
- caderitter4 years agoNewbie
I also have this problem. My long range receiver cable broke on its own and now I can't use my Roku, and the replacement cable is backordered for months and months. I'd like a replacement cable :)
Model: 3810X
SN: 21507F984202
- RokuDanny-R4 years agoRetired Moderator
Thanks for the post and providing us with your information.
Please be aware that your device is no longer under warranty. If you need a replacement cable for your Roku device, you can purchase a replacement on our Products page here: https://www.roku.com/products/accessories
For more information about our device warranty, visit our Support page here: Player warranty and license agreement
Thanks,
Danny
- RokuDanny-R4 years agoRetired Moderator
Thanks for the post and providing us with your information.
I have passed along your information to our Support team. They will follow up and assist you.
Thanks,
Danny