Forum Discussion
Our 43' Hisense does not have those sound options unless you have external audio. It has nothing to do with Canada and researching TV's in hindsight doesn't do anything to help the problem.. I would say someone from "Roku" or "Hisense" should get on this but from my experiences with them, unless you need a step by step on how to unplug your TV for 10 seconds then your pretty much out of luck there..
This will be the last Hisense purchase, that's for sure..
From what I read here the complaint about even increments and decrements in volume is not just with Hisense, but also with TCL and Sharp. I suspect it's faulty Roku logic. Roku support suggested I get back in touch with Hisense after Hisense had sent me to Roku. I asked Roku support to get a statement from a Roku engineer that the issue was with Hisense. I received no response to that request.