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Jaydiddy's avatar
Jaydiddy
Reel Rookie
7 months ago

Ugh my remote won't work I need a code

So my Roku streaming Stick 4K came with a remote. The remote worked until it didn't. I have been trying to connect a universal GE Roku replacement remote to it and have had no luck. I have managed to connect this universal remote to my television though. There are no codes that I can find for the Roku streaming Stick itself only for Roku TV. So the argument that a remote wouldn't work doesn't make sense if I had a remote to begin with. So I'm at my wit's end can anyone help?

remotes

1 Reply

  • AvsGunnar's avatar
    AvsGunnar
    Community Streaming Expert
    7 months ago

    Jaydiddy 

    The Roku Streaming Sticks require a RF/wifi remote. (ie. the Roku Voice Remote).  

    Some can use a Harmony w/ a hub to control their Streaming Sticks, but universal IR/infra-red remotes cannot control a Streaming Stick because they do not have an IR-receiver. (only the non-stick, Roku streaming player models can use a universal streaming IR remote with them).

    In short, you will need to get a replacement Roku Voice Remote or Voice Remote Pro.  Available in Walmart, Target, Best Buy etc as well on Roku website. https://www.roku.com/products/accessories

    Since some of the Roku devices on sale, like the Express 4k+ (3941) for $25, may make more sense to buy and keep as an extra device (since it comes with a Voice Remote included).

    https://www.roku.com/products/players

    ----

    As long as you have already set up the Streaming Stick and have not reset it, you can also use the official Roku remote app on a mobile device to control your Streaming Stick.

    https://www.roku.com/products/accessories

    https://support.roku.com/article/217288467