Forum Discussion

Lura's avatar
Lura
Newbie
2 years ago

TvThe app on my phone and tablet will not connect to my roku tv

The app on my phone and tablet aren't picking up my roku TV and connecting it anymore

3 Replies

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  • RokuEuniceL's avatar
    RokuEuniceL
    Retired Moderator
    2 years ago

    Hi Lura,

    Welcome to the Roku Community!
    We understand you're having problems with your Roku mobile app not connecting to your Roku TV. We're happy to help. If your Roku device is missing from the discovery screen, check that your phone or tablet is configured properly. Please check out this link here.

    If the problem still persists, please keep us posted.

    Best regards,

    Eunice

    • Shadokitten's avatar
      Shadokitten
      Newbie
      2 years ago

      I am also having this issue. Both tv and app are on the same wifi but tv does not show up in devices.

      • RokuJechealR's avatar
        RokuJechealR
        Retired Moderator
        2 years ago

        Hi Shadokitten,

        Thanks for your first post in the Roku Community!

        We understand you're having trouble with your Roku mobile app not connecting to your Roku TV. Did you try the troubleshooting steps that have been provided above by RokuEuniceL?

        Please keep us posted on what you find out.

        All the best,

        Chel