Forum Discussion

ellacarlson23's avatar
ellacarlson23
Reel Rookie
2 days ago
Solved

TV won't stay ON and it's glitching

I did a factory reset and now tv is glitching on and off.  screen won't stay on for me to do anything
  • RokuRiamie-D's avatar
    2 days ago

    Hey ellacarlson23​

    We saw your post that after performing a factory reset on your TV, it no longer stays on, and the screen is glitching. We'll take a closer look at it.

    Could you please let us know the model of your TV? Also, try unplugging it from the power source for about 10 seconds, then plug it back in—making sure it's connected directly to a wall outlet rather than a power strip.

    Let us know how it goes!

    Roku Community Team