Forum Discussion

sapagp's avatar
sapagp
Newbie
2 months ago

TV picture gets darker

I have an Express 4K+ and after 30 minutes or so, my Panasonic TV picture gets darker and stays that way. Yhis happens every time. Any workaround? 

1 Reply

  • RokuSuzetteL's avatar
    RokuSuzetteL
    Community Moderator

    Hey, sapagp​ 

    I understand that you are having issues with your Roku device that gets a dark screen after a while. For us to take a closer look, please provide more details. 

    • Does this issue occur while streaming an app, or while you're on the home screen?
    • When did you first notice this issue?
    • A photo of the issue would help.

    In the meantime, we'll try to isolate the issue by connecting the Roku device to another TV and see if it persists.

    We'll wait for the update!

    Roku Community Team