Forum Discussion

sapagp's avatar
sapagp
Newbie
3 months ago
Solved

TV picture gets darker

I have an Express 4K+ and after 30 minutes or so, my Panasonic TV picture gets darker and stays that way. Yhis happens every time. Any workaround? 

tv & player bluetooth
  • RokuSuzetteL's avatar
    RokuSuzetteL
    3 months ago

    Hey, sapagp​ 

    I understand that you are having issues with your Roku device that gets a dark screen after a while. 

    To help isolate the issue, please try connecting your Roku device to a different TV. Additionally, perform a system restart by following these steps:

    1. Go to Settings
    2. Select System
    3. Select Power (If you don’t see a Power submenu, skip to the next step)
    4. Select System Restart

    Once the restart is complete, please check if the issue still persists.

    Let us know how it works!

    Roku Community Team 

1 Reply

  • RokuSuzetteL's avatar
    RokuSuzetteL
    Community Moderator
    3 months ago

    Hey, sapagp​ 

    I understand that you are having issues with your Roku device that gets a dark screen after a while. 

    To help isolate the issue, please try connecting your Roku device to a different TV. Additionally, perform a system restart by following these steps:

    1. Go to Settings
    2. Select System
    3. Select Power (If you don’t see a Power submenu, skip to the next step)
    4. Select System Restart

    Once the restart is complete, please check if the issue still persists.

    Let us know how it works!

    Roku Community Team