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Kaylin0507's avatar
Kaylin0507
Reel Rookie
3 years ago

TV flashes Roku but stays blank

When I left for work this morning, my by was on. When I got home I thought my husband tuned it off. I tried to turn it on, but it was already on just with a black screen. I have tried unplugging it plugging it back in. I have also tried the reset. It will flash the Roku start up screen, but then goes black a second later. Please help! #blackscreen #wontstay #flashesroku

12 Replies

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  • RokuNimfa-C's avatar
    RokuNimfa-C
    Retired Moderator

    Hi Kaylin0507

    Thanks for reaching out to the Roku Community. 

    We're here to help you get back to streaming on your Roku TV. Have you tried to unplug the Roku TV for 10 -15 minutes from the power source and then plug it back in to see if there's any difference?

    Keep us posted on what you find out. 


    Regards, 
    Nimfa

    • Kaylin0507's avatar
      Kaylin0507
      Reel Rookie

      Yes  I have tried that. Leaving it unplugged for a few hours, plugging it back in, still nothing. Tried holding reset on back and it will flash Roku then go black.... 

      • RokuArvyS's avatar
        RokuArvyS
        Retired Moderator

        Hi Kaylin0507 
        Welcome to the Roku Community!
        We totally understand that you're having an issue with streaming on your Roku TV, let's work on it.
        We would like to know, after you've turned on your TV and it flashes then goes black, is there any way to shine a flashlight on the screen to see if the display is on or not?
        Please keep us posted and we will be more than happy to continue assisting you.
        Regards,
        Arvy