Forum Discussion
Hello RebeccaK1
Thanks for reaching out here in the Community!
Can you please provide more information about the issue you are experiencing? Have you tried accessing the correct inputs on your Roku TV? What are you seeing on screen? What the steps to reproduce the issue?
With more detailed information, we will be able to assist you further.
Regards,
Karla
It’s exactly as I said above:
I’m having the same problem. If I select the HDMI box I can see the starting screen of my switch. As soon as I press ok to access the game, it turns back to the standard icon for the HDMI port and nothing happens. This happens on all HDMI inputs. I have tried unplugging everything and re plugging everything back in. Still same problem
- RokuKarla3 years agoRetired Moderator
Hi @RebeccaK1
Thanks for the post
To help troubleshoot the Nintendo Switch, no video issue, follow this link: https://en-americas-support.nintendo.com/app/answers/detail/a_id/22264. If the issue still persists, we recommend contacting their support team directly for more information and better insight into how their device works on Roku. They'll be the best ones to help you out with that matter.
Regards,
Karla