Forum Discussion

Dadsalwaysaware's avatar
Dadsalwaysaware
Newbie
11 months ago

Transfer device to a new owner without removing the apps

Visiting at my sisters house and whatever the situation was, the kids had accidentally reset the living room TV. My sister and her husband were away at the time so to use the TV I entered my account info and of course, it installed my apps to the TV.

Since then they never took the time to change it back and now we're afraid to set it back to their account because we don't want the apps and history ect. to be removed! Is there any way to Transfer the TV to a "new owner " without resetting the device?

1 Reply

  • andyross's avatar
    andyross
    Roku Guru
    11 months ago

    The only way to change the account is a factory reset. It will automatically load any apps already downloaded for that account. Some logins are tied to the account and may work. Most will require a new login.

    Basically, it's a security issue. You don't want info from multiple accounts mixed up.