Hello! kclantern1984,
Thanks for the post,
We appreciate you reaching out to us about your feedback. We're pleased to assist.
A system restart is the least invasive reset method. You can also use the instructions below to restart the system from the Settings menu.
In either case, your Roku device will complete a system restart and hopefully return to regular operation after a moment.
Please keep us posted on what you find out, and we will be happy to continue assisting you further. We look forward to hearing back from you.
Thanks,
Arjiemar
I already had to restart it for another function, and it had no effect on bringing back the old themes. This doesn't look like a simple hiccup. This looks like someone redesigned the OS without warning us users. "Decaf", "Graphite", and "Nebula" wallpapers are gone, and the new layout has scrolling rows instead of columns. I don't have a way to upload pictures right now, and I have no idea how to capture video from a TV. I'm using a Hisense set with Roku built into it.
Thanks for the updates,
We would be happy to investigate. Could you please send us a picture of what you're seeing now?
Once we have this information, we can pass it along to the appropriate Roku team to investigate further.
We look forward to working with you to help resolve this issue.
Thanks,
Arjiemar
What part of "I don't have a way to upload pictures right now" is hard to understand? My own computer is in the shop right now, so I'm borrowing my mom's. And I can't hook my phone or any other camera up to it. And I don't see a way to get a screen cap from the TV itself.
It's not an OS update. It's sort of a 'middleware' update where they can add/remove features and alter menus. This is one that is being slowly rolled out. I have it on one of my Roku's, but not the other.
I am not @kclantern1984, but this is what I have seen on my up-to-date 4640RW Ultra on which I was using Graphene until it disappears weeks ago.
The newer menu on my 4800X Ultra does not show these nice old default themes.
