The microphone button is no longer working
Hello. Recently my roku’s microphone stopped functioning. It says it can’t hear me. I tried new batteries, disconnecting the power cord, re-pairing - multiple times. Firmware is updated. Nothing inte...
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Hi. I did those 3 steps but the pairing light wouldn’t stop flashing. The only button that worked was the red on/off button. When I turned it back on the pairing light was still flashing and the buttons wouldn’t work. I disconnected the device from its power cord and when it came back on my tv showed that it was pairing. Now everything works except the microphone.
Thank you for completing the troubleshooting steps we requested. Could you please confirm whether the Roku remote you're using originally came with your Roku device? If not, could you let us know when and where you purchased it?
Roku Community Team
Yes, this is the remote that came with my device. RC 127
Thanks for the additional details! To help us identify your remote correctly, could you also share a photo of the remote?
Let us know when you can!
Roku Community Team
