Forum Discussion
This is awful on so many fronts. First, this change is pushed out to a select few without their knowledge. Not a good practice at all. Second, it makes navigation to different inputs more cumbersome than it was before. I'm fine if they want to include this as an optional way to organize inputs, but to force extra steps to get to the input you want is a step back.
Also, think of the headache you just caused for your customers that aren't that technologically adept and those of us who provide support to them. The easy, clear, familiar way of choosing inputs just changed without any notice. Cue the phone call to the family member that helps them who has no idea why things have changed or how they changed. Cue the frustrating conversation, the visit to the house to see first hand what is going on. Cue the internet search to eventually see this page. Cue the new training session to teach someone not great with technology how to do things differently knowing that this may change again. Some people like or need stability and simplicity in their day to day. This makes navigation less straightforward and the way you rolled it out is just plain awful. Don't beta test on customers who have not explicitly chosen to participate. Reverse this, please.